Brands Building Human Relationships with Customers
During our webinar, Leveraging Data to Drive Increased Personalisation and Empathy, Lili Kunfalvi, Ynsight’s Market Research professional delved into the depths of the human psyche to see how people derive identity from the products they buy and the brands they prefer. In this blog post, we’re going to go through some of her enlightening points […]
How Can Machine Learning Technology Improve Customer Experiences?
In our most recent webinar, Leveraging Data to Drive Increased Personalisation and Empathy, our speakers discussed a great deal relating to relationships between brands and customers, personalisation, as well as the increased role of technology in driving CX initiatives. Our very own CEO, Gergely Kiss was the one to speak about the vital role AI […]
